Privacy Policy

Last updated: August 25, 2026

What We Collect

Traina may collect account details such as email address, display name, profile photo, workout preferences, coach voice settings, subscription status, referral activity, planned workouts, workout history, and social activity you choose to create.

Depending on the features you use, Traina may also process workout movement signals, rep counts, form feedback, device permissions, app diagnostics, referral links, Program, Challenge, Competition, and Crew participation, Crew messages, kudos, notification preferences, and payment or subscription status from app-store or payment providers.

If you join the Android waitlist, we collect your email address and any phone number you choose to provide, together with the time and source of your consent.

Camera and Workout Data

Traina uses your device camera for live coaching, form feedback, rep counting, and body check-ins. Camera access is used only when you start one of those camera-based features. Live workout camera frames are processed on your device and are not recorded, stored, or uploaded by the current version.

Camera frames and body movement analysis can reveal sensitive information about your body, home, surroundings, and fitness habits. We use the live, on-device analysis to provide coaching, improve reliability, help verify Challenge or Competition attempts, and operate features you choose.

Shake to Report is an optional feature for signed-in users. After you choose to report an issue, Traina captures a still image of the visible app screen and shows you a preview. You may remove the screenshot before sending. A submitted report includes your written summary, your deal-breaker response, app and device diagnostics, your account email, and the optional screenshot. It is emailed to support@traina.io through our email delivery provider. The screenshot is not written to Traina’s feedback database or key-value store, but remains in the delivered support email under our support retention practices. Screens can contain private information, so review the preview before sending.

A body check-in may save height, scale weight, and an optional tape-measured waist that you enter. During the Progress Avatar Beta, a supported iPhone may also save derived regional widths, sample quality, an approximate body-shape model, and a provisional waist-circumference estimate created on your device from front, back, and both profile views. These outputs are designed to help compare your own check-ins; they are not medical scans or tape-equivalent measurements. Raw camera frames, person masks, and depth maps are discarded after processing. Any experimental body-fat calculation is separate, requires an explicit adult confirmation and formula choice plus a usable tape or four-view camera waist, and is shown as an estimate range; the app does not infer the formula choice or body fat from appearance. Signed-in users may privately sync derived avatar and estimate parameters with their check-in, but they are never posted to the feed automatically.

After a body check-in, you may opt in to help improve measurement accuracy. If you opt in while signed in, Traina may sync derived scan measurements, camera and depth method information, scan quality signals, corrected height or scale weight, and an optional tape-measured waist you enter. Raw camera frames, photos, audio, and video are not included in this contribution. This choice is off by default.

Legacy Workout Recordings

The current version of Traina does not create new workout video recordings. A recording created by an earlier version may remain locally on an upgraded device until you delete it or remove your account. Traina does not automatically upload those legacy files.

How We Use Information

We use information to operate the app, personalize coaching, count reps, track progress, create plans, manage accounts and subscriptions, support referrals, improve safety, prevent abuse, and develop better fitness features.

We use Android waitlist details only to manage beta interest, contact you about Android testing or availability, and notify the Traina team about new signups. You may ask us to remove your waitlist details at any time.

Optional Usage Analytics

Usage analytics is off until you choose to enable it. If enabled, Traina sends a limited set of app-action, onboarding, Program-progress, notification, purchase-flow, reliability, device-platform, and app-session events to PostHog using a pseudonymous identifier. Signed-in analytics use a server-generated identifier that is consistent across your devices; Traina does not send your email address, display name, Crew messages, camera images, audio, or workout video with these events.

Before you make a choice, a limited onboarding funnel may be buffered only on your device. It is uploaded after you opt in and deleted if you decline. You can turn usage analytics off at any time in Account settings; the app then disables collection and records the withdrawal for your signed-in account. Website analytics also stays off until you allow it, and you can withdraw that choice through the Analytics choices control in the website footer.

Sharing

We do not sell personal information. We may share information with service providers that help us run Traina, process authentication, support payments, deliver messages, host data, analyze app performance, or comply with law.

We may disclose information if required by law, to protect users or the service, to investigate fraud or abuse, or as part of a business transfer such as a merger, acquisition, financing, or asset sale.

Health Information and HIPAA

Traina is a consumer fitness app and is not designed to collect protected health information for a healthcare provider. Unless we separately agree in writing, Traina is not acting as a HIPAA-covered entity or business associate.

Consumer Health Privacy

Fitness goals, workout history, and body movement data may be considered consumer health data or sensitive personal information under some privacy laws. Where required, we will honor applicable rights to access, delete, correct, withdraw consent, or appeal a privacy decision.

Your Choices

You can use Traina as a guest, create an account, update profile details, adjust preferences, cancel Premium, and choose what to share. You can also revoke camera or network permissions in your device settings.

Signed-in users can permanently delete their account from the Account section in the app. This removes the Traina account, profile, synced workout and body-check data, social posts and interactions, follows, Crew participation and messages, and any legacy workout recordings stored by Traina on that device. Active web-billed subscriptions are cancelled before deletion. App Store subscriptions must be managed separately in Apple subscription settings.

You can contact us to request access, correction, or other privacy help. Limited de-identified or legally required records may be retained for security, legal compliance, dispute resolution, subscriptions, or fraud prevention.

Security

We use reasonable technical and organizational safeguards, but no system is perfect. Keep your device and account secure, and contact us if you believe your account has been compromised.

Children

Traina is not intended for children under 13. If we learn that a child under 13 has provided personal information, we will take appropriate steps to delete it.

Changes

We may update this policy as Traina changes. The latest version will be posted at traina.io/privacy.

Contact

Questions or privacy requests? Contact us at support@traina.io.